Third Party Services

Gewel, Inc. has a single Privacy Policy covering all products and services offered, including but not limited to our downloadable products, licensed web software, ICO platform "MY.GEWEL.IO", Gewel Tokens, occasional surveys, DevOps platform "Gewel Space", Gewel website "WWW.GEWEL.IO", etc... make use of Third-Party Services outlined below.

  • SurveyGizmo- For surveys, we occasionally run
  • Statwing- For analysis of survey data
  • QuickTapSurvey- For running quizzes and surveys at conference booths and other locations
  • Facebook- We have a Gewel Facebook page and often run Facebook campaigns
  • Google- We use Google Analytics, Google Tag Manager, and Google DoubleClick on our sites as well as business accounts for email and docs. Also, some products collect usage stats via Google Analytics.
  • Yandex- We use Yandex analytics on some local sites
  • Twitter- We have Twitter accounts and often run campaigns
  • Coinpayments- Our cyrptocurrency payment processor
  • Flutterwave- Our fiat payment processor
  • HotJar- For analytics on our websites
  • ZenDesk- Support System
  • NetSuite- For accounting
  • Marketo- For marketing communication
  • Amazon AWS- For hosting and maintaining some of Gewel applications
  • Microsoft Azure- For hosting and maintaining some of Gewel applications
  • New Relic- For applications monitoring

Per our privacy policy, we are not responsible nor control the services with which these plugins might interact.

GEWEL INC, PRIVACY POLICY

Version 1.0, last updated: June 28th, 2020

Our Commitment to Privacy

Your privacy is as important to us as it is to you. We know you hate SPAM and so do we. That’s why we’ll never sell or share your information with anyone without your consent. We respect your rights and will do everything in our power to protect your information. In the interest of full disclosure we provide this notice explaining our online information collection practices.

In this Privacy Policy, we describe the type of data, including personal data (collectively, “data”), that we and our associated companies collect from you when you use GEWEL, INC. Websites and certain GEWEL, INC. products, services and tokens as described in this Privacy Policy (collectively, our “services”), how we and our associated companies use and disclose that data, and your options to access or update your data.

This Privacy Policy may be amended from time to time. The respective latest version of the Privacy Policy at the point of time of the purchase or registration of a GEWEL, INC. Software, Product and tokens (whichever occurs later) shall apply. The data controllers are GEWEL, INC., and the associated companies of GEWEL, INC.

GEWEL, INC. and its associated companies act as joint data controllers, who are jointly responsible for compliance with data protection legislation. GEWEL, INC. is primarily responsible for exercising of rights of data subjects and providing information about data processing.

Definitions

The following definitions are used throughout this Privacy Policy:

GEWEL, INC. Software Product. Any software product owned or created by GEWEL, INC. and provided under GEWEL, INC.’ Subscription Agreement or other GEWEL, INC.’ Agreement EXCLUDING software that can be used by GEWEL, INC. software products but is not created by GEWEL, INC.. This may include, but not be limited to, code that extends the functionality of a GEWEL, INC. software product (e.g., a “plugin”). Any such code is governed by its own terms and conditions and privacy policy.

GEWEL, INC. Downloadable Software Product. Any GEWEL, INC. Software Product that can be downloaded and installed on a device.

GEWEL, INC. Software as a Service. Any GEWEL, INC. Software Product that is offered as a hosted solution, where the software is installed and maintained by GEWEL, INC. and provided to you as a service.

GEWEL, INC. Website. Any website that is the property of GEWEL, INC., including but not limited to everything hosted under the domains gewel.io, my.gewel.io, and any subdomains of gewel.io.

GEWEL, INC. Account. An account you create and which GEWEL, INC. may use in communicating with you or providing GEWEL, INC. Products, services and tokens to you, which contains your first name, last name, email, and username. It is accessed via a username and password and can be used to manage your Personal Data.

GEWEL, INC. Terms of Use means GEWEL, INC. Subscription Agreement, GEWEL, INC. Terms of Use for a product or a service or a token, GEWEL, INC. License Agreement, or other agreement you have in place with GEWEL, INC. covering GEWEL, INC. Products or services or tokens.

GEWEL, INC. Software Products, GEWEL, INC. Downloadable Software Products, GEWEL, INC. Website, and GEWEL, INC. Software as a Service may be collectively referred to as "GEWEL, INC. Products".

GEWEL, INC. Token/Tokens or GEWEL Token/Tokens A Token owned by Gewel, Inc community and that will be built using distributed ledger technology which contains unchangeable code functions, leveraging software which will enable its users to own and trade a specific type of Token.

Personal Data means any data relating to an identified or identifiable natural person.

Why We Collect Data and What We Collect

We collect data for various reasons, such as:

  1. a) To provide you with software, services, tokens or information. We may collect data which are required to provide you with the software, support, and services, including checking for license validation and updates, provision of support, reporting of issues and bugs, and other processing connected with use of GEWEL, INC. software, services, tokens or information. You explicitly fill in the data required for you to receive the software, support, or services, whether you purchase or use GEWEL, INC. Products and Tokens, use our support forums, sign up for a GEWEL, INC. Account, register for a webinar, participate in a survey, and/or subscribe to receive marketing and/or technical information and content, or these data are collected in the course of use of GEWEL, INC. Products and Tokens. We may use Third Party Service Providers, acting as data processors, to assist us in provisioning GEWEL, INC. Products and tokens to you or in our operations. For example, we may use Third Party Service Providers to provide data storage and backup services. With your consent, your Personal data may also be transferred to Third Party Service Providers, acting as separate data controllers, who provide products and services complementary to GEWEL, INC. Products (further data processing performed by these service providers is governed by their privacy policies). The legal basis for this data processing is performance of contract between you and us.
    1. b) To protect us from piracy and unlawful use of our software or services or tokens. We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our software or services or tokens, or which are necessary to ensure security of our software or services or tokens, including both data provided by you (see above) and data collected in the course of use of GEWEL, INC. Products, Software and Tokens. The legal basis for this data processing is GEWEL, INC.’ legitimate interest in protection from piracy and unlawful use of GEWEL, INC. software, token and services.
    2. c) To improve our offerings based on usage. We may collect data based on your use of GEWEL, INC. Products, Tokens and services, and we do not associate these data with your name. We use these data to better understand usage patterns of our products and behavior of our collective audience. At times we may share this information in aggregated anonymous form with third parties. Collection of data based on your use of GEWEL, INC. Downloadable Software Products is done only if you permit it. The legal basis for this data processing is our legitimate interest in improving our software and services.
    3. d) For internal evidence of GEWEL, INC. and to protect the rights and interests of GEWEL, INC. and other users. We may collect data which are required to keep evidence of provision of software, tokens and services to you, of any communication between you and us, of your contact details, of your use of our software and services, of any payments, refunds, and of any issues or disputes between you and us. We may use and disclose these data where we believe, in our sole judgment, that it is legitimate and appropriate to do so to protect our rights and interests and the rights and interests of other users of GEWEL, INC. Products or services or tokens, or where we believe there has been a violation of this Privacy Policy that could affect the interests of GEWEL, INC. or its customers. The legal basis for this data processing is our legitimate interest in keeping internal evidence and protecting the rights and interests of us and other users.
    4. e) To promote and market our products and services. We may use feedback that you provide voluntarily on our products or services. As permitted by applicable law, we may use this in the form of quotes or in other ways in accordance with the GEWEL, INC. Terms of Use. We also may use data that we collect and aggregate to assist us in determining appropriate marketing and advertising for our products and services. In doing so, we may share anonymous aggregated data with third parties to assist us with these efforts. With your consent or if permitted by applicable law, we may also use your contact details to send you commercial communications about our products and services. We also may use Third Party Service Providers to assist us with our email marketing; in that case, Third Party Service Providers will have access to your email address, your name, and other information necessary to engage in the marketing. Such Third Party Service Providers will act as a data processor and will not use your data for any other purpose. The legal basis for this data processing is our legitimate interest in promoting and marketing our products and services.
  1. f) To fulfil legal duties stipulated by accounting, taxation and other laws. We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations.

You may object to the processing of your personal data for the purposes b) to e) at any time. Categories of data involved in data processing include:

  • names,
  • email address,
  • phone number,
  • username,
  • password,
  • cookies,
  • IP address,
  • SSH public key,
  • physical address,
  • information about subscription and payments, and
  • tax ID.

Where appropriate, we will prompt you to give us your consent to the collection and processing of your data as described above. This may happen within GEWEL, INC. Products and Tokens, on GEWEL, INC. Website, or in another environment set up by GEWEL, INC., always in a clear and conspicuous manner. You can manage your data and opt-outs as described in the Transparency section below.

Children

Our products and services are not designed for and are not offered to children under the age of 13. If we discover that a person under the age of 13 has submitted information directly to us, we will endeavor to delete the information from our systems.

Transparency

To respect your privacy, before usage of your personal data, we will inform you about the categories of data we collect and the purposes we use it for. We will also inform you about the data management options that you may have. For this purpose, we use agreements, terms of use, and consent notices embedded in GEWEL, INC. Products and services, which are available here. Should you wish to access and manage your data, you can do so here, you can update and manage your data and also provide us with an opt-out of certain personal data collection.

Sharing

Collected personal data are shared based on Subscription Agreement, License Agreement, Terms of Use of a product or service in use, and this Privacy Policy. Additionally, we share collected personal data within the GEWEL, INC. group of companies described above, which act as joint data controllers and process personal data for the purposes described above.

According to GEWEL, INC. Terms of Use covering a particular product or service, as part of the product or service functionality, collected personal data may be shared with other representatives of your company.

We may share your data with certain Third Party Service Providers which help us provide you with GEWEL, INC. Products or services, or to run our business, for example to providers of data storage and backup services. We may also share your data with individual representatives of your company.

Your personal data may also be shared with other organizations or individuals if we have obtained your consent to do so.

We may also share your data with certain third parties if we are obliged to do so under applicable legislation (especially with tax authorities or with other government bodies exercising their statutory powers) or if such sharing is necessary to achieve the purposes defined above (especially with government bodies or with parties harmed by your illegal acts, if applicable).

Disclosure

This site uses Google Analytics service. Google Analytics may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use Google Analytics to collect any personally identifiable information entered in this website. Google Analytics does not track your browsing habits across web sites which do not use Google Analytics services. For more information see Privacy Policy for Information Collected by Google Analytics Service. We are using the information collected by Google Analytics service to better understand conversion on our landing pages and our deep pages.

Security

To secure your personal data, our products and services are designed with security and privacy in mind.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We encrypt your data in transfer and at rest where it is technically feasible. External web resources are protected by SSL encryption.

We review the processes of personal data usage before implementing them. This is done to minimize data usage and to make sure that you as the data owner is informed about the processing. When the reason for data storage expires, we remove your personal data from our servers or anonymize it for further usage. By the nature of the activity within which your data is collected, it may appear in datasets used for research. Before using the datasets for research or other purposes you are not informed of, we remove or anonymize your personal data in the datasets.

We use Third Party Service Providers to host our services and websites and to process your data in accordance with this Privacy Policy. While choosing the partners, we ascertain their compliance with legal regulations and security standards to make sure your data are stored in a secure location with appropriate security measures in place.

Contact Form

In order for us to contact you, a user must first complete the contact form. When completing the form, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Email Policy

  • GEWEL INC, has a strict no-spam policy.
  • GEWEL INC, will never sell or trade your email address to a third party.
  • GEWEL INC, does not send unsolicited commercial email messages.
  • GEWEL INC, does send commercial email to those who have an existing business relationship with us. An existing business relationship means that the email recipient has made a purchase, requested information, responded to a survey or questionnaire, subscribed to a newsletter or had offline contact with GEWEL INC. Email recipients may contact us at any time to opt-out of future mailings.
  • GEWEL INC, does not engage in deceptive email practices such as misleading subject lines or falsifying email addresses.
  • GEWEL INC, does not encourage deceptive practices in email marketing to its clients.

Location of Your Information

Any servers or services that contain personal data are located in the US, The Netherlands, and the United Kingdom. At times, GEWEL, INC. may process or transfer some of your personal data (such as name and email) to our affiliate companies outside of these jurisdictions. Any such transfer will be made in accordance with the applicable laws on data protection and this Privacy Policy and will be based on relevant adequacy decision of the European Commission, especially on standard data protection clauses or Privacy Shield decision.

Data retention, withdrawal of approval, access to data and your rights

If at any time you choose to cease using GEWEL, INC. Products, you may ask for your data to be removed from our servers by sending a request to [email protected] or via your GEWEL, INC. Account. After the data removal, we may keep pseudonyms of your personal data solely for a record about the data removal. Generally, we retain your data as long as we need to in order to achieve the purpose for which it was collected. We may retain your information if it is required to comply with legal obligations and/or defense in case of violation of GEWEL, INC. Terms of Use and/or Privacy Policies. We may also have copies of your information in application logs, weblogs, and/or backups made for security and support purposes if this is mentioned in a GEWEL, INC. Terms of Use or consent text accepted before the personal data collection. These backups will not be accessible as separately delineated information. Please note, however, that you must retain a copy of all data that you have placed on our servers in the case of any loss; further, if you cease using our software and/or services, we will not be responsible for retention of any of your data.

You may manage your Personal Data in your GEWEL, INC. Account, including providing us with an opt-out for certain kinds of data collection. You are responsible for the correctness of the Personal Data you provide to us. We expect you to check the Personal Data you provide to us and if any inconsistency takes place, update your Personal Data or report the inconsistency to GEWEL, INC..

As permitted by applicable law, all users may request a copy of the information that we hold about them. To do so, please go to your GEWEL, INC. Account and ask for a copy through the means available there, or contact [email protected]. We may charge a fee in accordance with applicable law for this service.

Moreover, as set out in locally applicable personal data protection law, you may have the right to: (i) request access to your personal data; (ii) request rectification of your personal data; (iii) request erasure of your personal data; (iv) request a restriction on the processing of your personal data; (v) request personal data portability; or (vi) object to the processing of your personal data.

  • Right of access. You may have the right to obtain from us a confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, to request access to your personal data. The information about personal data processing includes the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipient to whom your personal data have been or will be disclosed, etc. However, this is not an absolute right and the interests of other individuals may restrict your right of access. Further, you may have the right to obtain a copy of your personal data undergoing processing. For additional copies requested, we may charge a reasonable fee based on administrative costs.
  • Right to rectification. You may have the right to obtain from us the rectification of inaccurate personal data. Depending on the purposes of the processing, you may have the right to have incomplete personal data made complete, in particular by providing a supplementary statement.
  • Right to erasure (right to be forgotten). Under certain circumstances, you may have the right to require us to delete your personal data.
  • Right to a restriction on processing. Under certain circumstances, you may have the right to require us to restrict the processing of your personal data. In this case, the respective personal data will be marked and may only be processed by us for certain purposes.
  • Right to personal data portability. Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit these personal data to another entity.
  • Right to object. Under certain circumstances, you may have the right to object, on grounds relating to their particular situation, at any time to the processing of your personal data by us and we can be required to no longer process your personal data.

These rights can be exercised via the email address [email protected].

You may also contact GEWEL, INC. to get up-to-date information about your personal data processing and any personal data recipients.

You may lodge a complaint related to the processing of your personal data with the competent data protection supervisory authority, with its registered office at your country of residence.

Changes to this Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on GEWEL, INC. Website. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with an advance notice of such change by highlighting the change on GEWEL, INC. Website.

Reaching out

If you have any questions or concerns, or you feel that this Privacy Policy has been violated in any way, please let us know immediately by contacting [email protected].

Have an inquiry? Contact our 24/7 support team at [email protected]

Tell us about your needs. We have a dedicated team for that.

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